Convergys Corporation Lubbock, TX Jun 2010 to Mar 2015 Customer Service Associate/Senior LeadPrecision Body Works Inc Lubbock, TX Oct 2008 to Jun 2010 Automotive Parts Manager
Education:
South Plains College Levelland, TX Aug 2006 to May 2008 Automotive
Skills:
5 years of customer service experience and technical support. Excellent customer service skills. 4 years of Escalation Support and Floor Support in call center environment. Clear communication and active listening skills Proficient in sales; able to offer and up sale on potential customers. Competent in all Microsoft office applications such as excel, word, and PowerPoint. Proficient typing and multi-tasking skills
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