JEI INC.- THE ANSWER NETWORK since 1974
President & CEO
Association Teleservices International Jun 2010 - Jun 2011
Past President
Roanoke & Botetourt Telephone Company Sep 1974 - Mar 1989
Director of Marketing and Sales
Skills:
Telecommunications Call Center VoIP Telephony Strategic Planning New Business Development Sales Management Business Strategy Direct Sales Account Management Team Building Contract Negotiation Customer Service Start-ups Unified Communications Team Leadership Managed Services Budgets Operations Management Voice Mail Call Centers Customer Satisfaction Leadership Customer Experience Telemarketing Customer Retention
Interests:
New Technology, Telecommuting, Hosting Services, Cloud Technologies Government Relations Regarding Telecommunications
Honor & Awards:
2008 Recipient of THE ATSI AWARD OF EXCELLENCE
2009 Recipient of THE ATSI AWARD OF EXCELLENCE
2010 Recipient of THE ATSI AWARD OF EXCELLENCE
2010 TOP 10 AWARD
2011 Recipient of THE ATSI AWARD OF EXCELLENCE
2011 TOP 10 AWARD
2012 Recipient of THE ATSI AWARD OF EXCELLENCE