Mac-Gray - Waltham, MA since Oct 2012
Business Systems Analyst
Mac-Gray - Waltham, MA Oct 2004 - Oct 2012
Corporate Training Manager
Boston Medical Center Health Net Plan BMCHP - Boston, MA 2002 - 2004
Business Analyst
ManagedComp, Inc. Dec 1991 - Feb 2002
Business Analyst - IT
Serono Laboratories 1988 - 1991
IRC Specialist
Education:
Northeastern University 1977 - 1980
MPA, Public Administration, Health Care
University of Massachusetts, Amherst 1972 - 1976
BA, Liberal Arts
Skills:
Healthcare Training Process Improvement Change Management Leadership Business Analysis Project Management Customer Service Account Management Strategic Planning Management Microsoft Excel New Business Development Public Speaking Salesforce.com PowerPoint Contract Negotiation Sales Process Microsoft Word Business Development Sales Outlook