Licensed Insurance Company Jul 10, 2016 - Feb 3, 2017
Agent
Tuff Shed, Inc. Jul 10, 2016 - Feb 3, 2017
Csr
Ambit Energy Apr 2013 - Aug 2015
Specialty Care Agent
Direct Energy May 2007 - Sep 2012
Csr Iii- Offline
Fc Construction Services Mar 2006 - Mar 2007
Csr
Education:
Navarro College 2002 - 2002
Skills:
Billing Systems Telecommunications Daily Reports Customer Satisfaction Bilingual English/Spanish Customer Service Call Center Collections Consolidated Billing Change Management Project Management Training Electronic Payment Processing Drug Testing Customer Retention Sap User Acceptance Testing Echo Call Centers Energy Help Desk Support Business Process Analysis Testing Management
Apr 2013 to 2000 Bilingual Specialty Care AgentDirect Energy Ennis, TX May 2007 to Sep 2012 CSR III - Offline InvestigatorBancTec Dallas, TX Apr 2003 to Feb 2006 Workflow CoordinatorVartec Dallas, TX Aug 1997 to Feb 2003 Project Coordinator/ IT Analyst
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