Kimberly B Rachan

Database Report Analyst

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Location:

681 Harasek St, Lemont, IL 60439

Industry:

Accounting

Work:

Vision Gallery, Dennis E. Dettmann, OD since Sep 1999
Practice Manager
Ideal Glass & Mirror Co., Inc 1988 - 2007
Accounting/Administrative Lead
Darien Eye Specialist Sep 1991 - Aug 1999
Optical/Administrative Assistant

Education:

Joliet Junior College 2008 - 2012
AA, Business/Healthcare/IT Lemont High School

Skills:

Healthcare
Training
Team Building
Management
Account Management
Customer Service
Project Management
Medical Billing
Practice Management
Leadership
Contact Lenses
Strategic Planning
Accounts Receivable
Process Improvement
Eyewear
Team Leadership
Microsoft Office
Sales
Business Analysis
Payroll
Budgets
New Business Development
Business Strategy
Accounts Payable
Quickbooks
Healthcare Information Technology
New Business Procurement
Business Development
Business Process Improvement

Interests:

Social Services

Kimberly Rachan Lemont, IL

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Work:

VISION GALLERY

1999 to 2000
Practice Manager IDEAL GLASS & MIRROR COMPANY, INC
Darien, IL
1991 to 1999
Part-time Optometric and Administrative Assistant IDEAL GLASS & MIRROR COMPANY, INC
Hickory Hills, IL
1988 to 1999
Part-time Administrative Consultant PERLMAN-ROCQUE COMPANY, INC
Lemont, IL
1983 to 1988
Accounting Lead

Education:

Skills:

Business Operations: Improved workflow and business operations. Oversaw and participated in the accuracy of A/R, A/P, Payroll, Bank reconciliations and Inventory. Managed a mid-size staff, hired, trained, and tracked employee benefits. Maintained and updated office policies and procedures. Negotiated with vendors on pricing of product and established pricing structure. Budgeted expenses along with projects needed to improve business. Responsible for all business correspondence, email, and social media. Insurance: Performed all Medicare, Medicaid and Third Party insurance billings and processed payments including follow up on difficult collections. Monitored and updated changes to ICD-9 coding and working on ICD-10 coding implementation. Analyzed yearly changes to insurance fee schedules for maximum profit per patient. Responsible for keeping credentialing current on CAQH, NPPES (NPI), and licensure. Contracting and enrollment in new insurance plans. Customer Service: Resolved and researched claims and billing issues with responsible parties. Professionally and sensitively assured family members that their loved ones needs would be met. Projects: Established Office Policies, Procedures and Training Manual. Researched, implemented and trained Dr. and staff on EMR. Evaluated business liability and workmans compensation insurance for proper coverage. Recommended and implemented marketing options to increase patient base. Assisted Dr. in researching additional and better quality medical equipment to improve patient care. Assembled content and collaborated on the design of a current website. Self-management: Completely responsible for all business operations during Dr.s short term absence. Successfully working remotely as needed from a fully functional home office for over 15 years. Played a major role in expanding the practice by 200% in 5 years. Technology: Researched, implemented, trained and maintained upgrades on office EMR OfficeMate Examwriter, and billing software Pc-Ace Pro 32, QuickBooks Pro 2013 and DemandForce. Proficient in Microsoft Office 2010, Excel, Word, PowerPoint and Outlook. Maintained accurate patient database and insurance information. Worked with Availity and EDI (Medicare NGS and Palmetto GBA).