Calance Feb 2017 - Aug 2017
Help Desk Specialist
Apple Oct 2016 - Aug 2017
Genius
Apple Jan 2016 - Nov 2016
Technical Specialist
Apple Aug 2015 - Feb 2016
Red Zone Specialist
Interlaced Aug 2015 - Feb 2016
Customer Success Manager
Education:
Orange Coast College 2015 - 2017
Associates, Business Administration, Management, Business Administration and Management
Santa Ana College 2014 - 2016
Associates
Edison High School 2011 - 2014
Skills:
Customer Service Technically Competent Problem Solving Mac Technical Support Teamwork Interpersonal Communication Team Building Ios Troubleshooting Customer Satisfaction Computer Hardware Apple Certified Technician Customer Support Mechanically Inclined Computer Repair Mac Os Iphone Iphone Repair Account Management It Hardware Support Mobile Device Management Ilife Iwork Mentor Sales Team Mentoring Itunes Retial Customer Relationship Management Network Administration Project Coordination
Interests:
Technology Snowboarding Environment Firefighting Surfing Business Skateboarding Bodysurfing
Languages:
English
Certifications:
Decision Making and Problem Solving Effective Communications Ios Service Certification Mac Service Certification Certified Meraki Network Operator Inbound Sales Certified Meraki Networking Associate License Is-00241.B License Is-00242.B California Food Handler Training