Customer Service • Employee Training • Conflict Resolution • Management • Contract Management • Data Analysis • Customer Relationship Management • Textiles • Leadership • Team Building • Microsoft Office • Microsoft Powerpoint • Microsoft Word • Public Speaking • Communication • Sales • Education • Social Media • Google Drive • Quickbooks • Zendesk • Coaching • Photography • Marketing • Microsoft Excel • Recruiting • Microsoft Outlook • First Aid • Youth Development • Interpersonal Skills • Team Leadership • Accounting • Grammar • Problem Solving • Customer Service Training • Analytics • Troubleshooting • Product Knowledge • Customer Satisfaction • Web Chat • Customer Focused Service • Negotiation • Training
Prana Living
Customer Experience Shift Lead
Sunsational Swim School Jun 2015 - Jul 2017
Office Manager
Title Nine Feb 2014 - May 2015
Customer Service and Contact Center Monitor
Oakland Tsunami Swim Club Jan 2014 - Jun 2014
Developmental Swim Coach
Cato's Ale House Oct 2013 - Feb 2014
Bartender
Education:
California College of the Arts 2009 - 2011
Bachelors, Bachelor of Arts
Skills:
Customer Service Employee Training Conflict Resolution Management Contract Management Data Analysis Customer Relationship Management Textiles Leadership Team Building Microsoft Office Microsoft Powerpoint Microsoft Word Public Speaking Communication Sales Education Social Media Google Drive Quickbooks Zendesk Coaching Photography Marketing Microsoft Excel Recruiting Microsoft Outlook First Aid Youth Development Interpersonal Skills Team Leadership Accounting Grammar Problem Solving Customer Service Training Analytics Troubleshooting Product Knowledge Customer Satisfaction Web Chat Customer Focused Service Negotiation Training