Skills:
MS Win 2000, XP, 7, and 8.1,MS Office Suite 2003/2007 and 2010, Excel, Word, Power Point, Outlook, Desktop Support, TCP/IP, DNS Configuration, Network setup, Pinging, LAN/WAN Configuration, PC hardware and operating systems maintenance and troubleshooting, Network Security, Able to provide tech support over the phone, Familiar with servicing printers