Bruce E Maxey

Itil Process Manager

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Location:

Gilbert, AZ

Industry:

Information Technology And Services

Work:

Svb Financial Group
Itil Process Manager
Wipro Technologies 2012 - 2018
Global Support Center Manager - Data Center Services
Ensono 2012 - 2018
Major Incident Manager, It Global Support Center
Bank of America 2008 - 2011
Banking Center Manager - Small Business Banker
Wells Fargo 2005 - 2008
Assistant Manager - Home Equity Specialist

Education:

Hdi - Help Desk Institute 2014 - 2014
Hdi Support Center Team Lead 2013 - 2013
Paradise Valley High School 1994 - 1998

Skills:

It Service Management
Vendor Management
Itil
Incident Management
Management
Disaster Recovery
Networking
Data Center
Service Desk
It Management
Training
Service Delivery
Information Technology
Sdlc
It Operations
Active Directory
Coaching
Sharepoint
Requirements Analysis
Pre Sales
Kcs
Problem Management
Project Management
Software Development Life Cycle
Leadership
Global Cross Functional Team Leadership
Sql
Office 365 Administration
Microsoft Azure
Barracuda
Idm
Windows Desktop Administration
Active Directory Experience
Agile Methodologies
Change Management
Software As A Service
Customer Service
Managed Services
Service Level Agreements
It Service Delivery
Major Incident Management
Bmc Remedy
Itil Certified
Mainframe
Cloud Computing
Business Continuity
Outsourcing
Service Operations
Service Improvement

Interests:

Children
Economic Empowerment
Science and Technology
Human Rights
Animal Welfare

Certifications:

Hdi Support Center - Team Lead
Hdi Support Center Manager (Hdi-Scm)
License Hdi Sctl
License 3_1110183_1006
Help Desk Institute, License Hdi Sctl
Help Desk Institute, License 3_1110183_1006

Project Manager

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Location:

Phoenix, AZ

Industry:

Defense & Space

Work:

Bruce And Maxey

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Bruce Maxey

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Bruce Maxey

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