Progressive Insurance - Mayfield Village OH since Aug 2011
Call Center Supervisor
Progressive Insurance - Mayfield Village OH Mar 2010 - Aug 2011
Coach
U.S. Bank - Willoughby OH Jan 2006 - Mar 2007
Bank Branch Manager
Education:
University of Alabama 2013 - 2017
Bachelors of Human Environmental Science, Foods, Nutrition, and Wellness Studies, General
Kent State University 1999 - 2005
Progressive Insurance
Call Center Supervisor
Progressive Insurance Mar 2010 - Aug 2011
Coach
U.s. Bank Jan 2006 - Mar 2007
Bank Branch Manager
Progressive Insurance Jan 2006 - Mar 2007
Contact Center Supervisor
Education:
The University of Alabama 2013 - 2017
Bachelors, Nutrition, Environmental Science
Kent State University 1999 - 2005
Skills:
Leadership Development Coaching Call Centers Training Team Building Performance Management Leadership Customer Service Change Management Process Improvement Organizational Development Team Leadership Public Speaking Employee Training Time Management Customer Satisfaction Management Operations Management Insurance Analysis